Privacy Policy

At Nordsta, we take privacy protection seriously and strive to maintain the trust of our Coachees and clients. This Privacy Protection Policy outlines how we collect, use, and protect personal information on our coaching marketplace platform.

Collection of Personal Information

We collect personal information from Coachees and clients during the registration process and when using the platform. The information we collect includes but is not limited to, name, email address, phone number, billing information, and professional credentials.

Use of Personal Information

We use personal information to provide the coaching marketplace services and to communicate with Coachees and clients about their accounts, orders, and transactions. We may also use personal information to improve our services and to conduct market research.

Protection of Personal Information

We implement reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. We use industry-standard encryption to secure personal information transmitted over the internet. We also restrict access to personal information to authorized personnel only.

Sharing of Personal Information

We do not sell or rent personal information to third parties. We may share personal information with our affiliates, service providers, or as required by law. We require these parties to safeguard personal information and use it only for authorized purposes.

Opt-Out

Coachees and clients have the option to opt-out of receiving promotional emails from Nordsta at any time. They may also request the deletion of their personal information from our database.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance the user experience and to analyze usage patterns on our platform. These technologies do not collect personal information unless the user provides it voluntarily.

Third-Party Links

Our platform may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these websites.

Children's Privacy

Our coaching marketplace services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Protection Policy from time to time. Any changes will be posted on our platform and will be effective immediately upon posting.

Rights of Coachees

Our Coachees have the right to access, update, correct, or deactivate their accounts at any time. They can do so by logging into their Nordsta account or by contacting our customer support team.
Coachees also have the right to request a copy of the personal information we hold about them, and we will provide this information within a reasonable timeframe.

Children's Privacy

Our coaching marketplace services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Security Breach Notification

In the event of a security breach that affects personal information, we will notify affected individuals as soon as possible and take all necessary measures to minimize the impact of the breach.

Data Retention

We will retain personal information for as long as necessary to provide the coaching marketplace services and as required by law. We will delete personal information upon request, subject to legal and regulatory requirements.

Consent

By using the Nordsta coaching marketplace, Coachees and clients consent to the collection, use, and disclosure of personal information as described in this Privacy Protection Policy.

Compliance with Indian Laws

Nordsta is committed to complying with the Indian Information Technology Act, 2000, and the Indian Personal Data Protection Bill, 2019. If you are a resident of India, you have the following rights regarding your personal information:
The right to access and rectify personal information
The right to erasure of personal information
The right to restrict or object to processing of personal information
The right to data portability
The right to withdraw consent
The right to lodge a complaint with a relevant authority
To exercise these rights, please contact us at support@nordsta.com. We will respond to your request within the timelines prescribed by Indian laws.

Collection of Sensitive Personal Information

We may collect sensitive personal information such as health information, religious beliefs, or biometric information from Coachees and clients only if it is necessary to provide the coaching services and with their explicit consent.

Transfer of Personal Information

We may transfer personal information to third-party service providers outside of India if necessary to provide the coaching marketplace services. We will take reasonable measures to ensure that these third-party service providers comply with Indian laws and safeguard personal information.

Data Localization

We will store personal information of Indian residents only on servers located within India, as required by the Indian Personal Data Protection Bill, 2019.

Cookies and Consent

We use cookies and other tracking technologies on our platform. By using our coaching marketplace, Coachees and clients consent to the use of cookies and tracking technologies as described in this Privacy Protection Policy.

Confidentiality and Non-Disclosure

Nordsta is committed to protecting the confidentiality of all personal information collected from Coachees and clients. We will not disclose or share personal information with third parties unless required by law or with the explicit consent of the individual.

Data Minimization and Purpose Limitation

We will only collect personal information that is necessary for the provision of coaching marketplace services and will not retain it for longer than necessary. We will use personal information only for the purpose for which it was collected.

Third-Party Service Providers

We may use third-party service providers to perform certain functions on our behalf, such as payment processing or data analytics. We will only provide personal information to these third-party service providers as necessary and will ensure that they are bound by confidentiality and security obligations.

Data Breach Notification

In the event of a data breach that affects personal information, we will notify affected individuals and the relevant authorities as required by Indian law. We will take all necessary measures to mitigate the impact of the breach.

Information Security

We will implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. We will regularly review and update our security measures to ensure they are effective and appropriate.

Training and Awareness

We will provide training to all employees, contractors, and agents who handle personal information to ensure that they understand their responsibilities and obligations under this Privacy Protection Policy and Indian laws.

Right to Withdraw Consent

Coachees and clients have the right to withdraw their consent to the collection, use, and disclosure of their personal information at any time. We will honor all requests to withdraw consent, subject to legal and regulatory requirements.

Dispute Resolution

Any disputes arising from this Privacy Protection Policy or the collection, use, and disclosure of personal information will be resolved in accordance with the laws of India and the courts in the jurisdiction of Delhi.

Changes to this Policy

We may update this Privacy Protection Policy from time to time to comply with Indian laws and regulations. Any changes will be posted on our platform and will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Protection Policy or our privacy practices, please contact us at support@nordsta.com. We will respond to your inquiry as soon as possible.